Rapid Acceleration of Virtual Customer Education Helps Company Fuel Record Customer, Revenue, & Team Growth
SEATTLE--(BUSINESS WIRE)--Skilljar, the world’s leading Customer Education Platform, today announced that its second quarter, which ended July 31st, 2020, was the largest quarter in company history with a year over year increase of 229% in new bookings and a 290% increase in total training hours delivered on the platform. The company also reported delivering over 10 million hours of instruction and 100 million lessons via on-demand and virtual live training programs hosted on the Skilljar platform.
DataRobot, Sumo Logic, and Guru were among the companies that launched Customer Education programs built on the Skilljar platform in Q2. The company also signed notable new customers including Microchip, Klaviyo, OpenDataSoft, and ChurnZero in the same time period.
In addition to this record growth, the company also expanded its senior management team during the quarter with the appointment of Sara Robba to Vice President of Customer Success. Robba joined Skilljar in 2016 and most recently served as Director, Customer Success. She oversees Skilljar’s core Customer Success functions, including Customer Success Management, Account Management, Implementation, and Product Support.
Skilljar was also recently named among SaaS Magazine’s 1,000 Fastest-Growing SaaS companies, recognized by G2 as the Most Recommended LMS, and awarded the UX Design of the Year award at the 2020 GeekWire Awards.
“Skilljar’s monumental growth is a testament to the relevance of our mission and the importance of driving customer engagement in the current economic climate,” said Sandi Lin, CEO and Co-founder of Skilljar. “We are excited to harness this quarter’s momentum to fuel the next stage of our growth as we help organizations, individuals, and society transform innovation into impact through education.”
Skilljar delivers an innovative training platform which enables businesses to provide scalable and effective customer education. The enterprise-grade solution is used by hundreds of companies to accelerate customer onboarding and product adoption by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and automated CRM data integrations. Founded in 2013, Skilljar is based in Seattle and backed by top-tier venture capital firms Mayfield, Shasta Ventures and Trilogy Equity Partners. For more information, visit www.skilljar.com.