<p>Patelco Credit Union is still undergoing login problems due to a ransomware attack on its systems that began last week.</p>
<p>The company says that ATM fees for cash withdrawals at non-Patelco ATMs will be reimbursed when systems are back up.</p>
<p>Erin Mendez, CEO of Patelco, posted online that cyber security specialists have validated and greenlighted the credit union&#8217;s core systems and that customer <strong>money is safe and secure</strong>. Cyber security professionals are continuing the larger forensic investigation on all Patelco&#8217;s file systems.</p>
<p>Mendez wrote that members can still use Venmo and PayPal. Additionally, if you have a loan through Patelco, you will <span class="desc-un-link">not</span> be penalized, incur fees, or be penalized because of missed payments while systems are down.</p>
<p>There is no information on when Patelco customers can login and gain access to their accounts.</p>
<p>Patelco serves communities across Northern California, including the Bay Area, Sacramento and San Jose, as well as the employees of over 1,100 large and small businesses throughout the United States.</p>

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