Neuron7.Ai Lands $44 Million Series B

Neuron7.ai Helps Enterprise Customers Resolve Complex Service Issues with AI

SAN JOSE &&num;8212&semi; Neuron7&period;ai, a provider of Service Resolution Intelligence, has raised &dollar;44 million in Series B funding led by Smith Point Capital, the firm founded by former Salesforce Co-CEO Keith Block&period; Existing investors Nexus Venture Partners and Battery Ventures joined the oversubscribed funding round, bringing the total capital raised to date to more than &dollar;63 million&period;&NewLine;Neuron7 resolves issues in complex service environments&period; In the last 12 months, it has increased annual recurring revenue (ARR) by 300&percnt; while adding top-tier enterprise customers from the medical device, high-tech device, and industrial equipment industries&period;&NewLine;The new funding will accelerate Neuron7&&num;8217&semi;s product innovation and enterprise-focused go-to-market growth initiatives&period; These will enable the delivery of sophisticated AI-powered use cases to resolve issues in complex service environments and support deeper integration into a host of CRM applications, chat, and other service workflows&period;&NewLine;&&num;8220&semi;Neuron7 is redefining service with AI that delivers fast, accurate resolutions at Fortune 1000 companies&period; Our Smart Resolution Hub is the future of service, bringing together knowledge from data and people to power better decisions and faster resolutions at every point of the service continuum,&&num;8221&semi; said Neuron7&period;ai CEO and Co-Founder Niken Patel&period; &&num;8220&semi;We are grateful for our investors&&num;8217&semi; support and thrilled to welcome Smith Point and the expertise of enterprise software stalwarts like Keith Block to the Neuron7 business&period; Their extensive industry experience validates our approach and will help propel us forward as we continue to address the toughest challenges in service and support&period;&&num;8221&semi;&NewLine;

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