Apple Offers Shop With a Specialist Over Video

<p><span class&equals;"pagebody-location"><strong>CUPERTINO<&sol;strong> &&num;8212&semi; <&sol;span> Apple has launched Shop with a Specialist over Video&comma; a new live shopping experience on <a href&equals;"https&colon;&sol;&sol;www&period;apple&period;com&sol;" target&equals;"&lowbar;blank" rel&equals;"noopener">apple&period;com<&sol;a> for customers in the U&period;S&period;<&sol;p>&NewLine;<p>Shop with a Specialist over Video connects customers looking to purchase iPhone with a retail team member via a safe and secure&comma; one-way video shopping session&period; With this new service&comma; customers can browse the latest models&comma; explore new features&comma; and learn about Apple Trade In offers&comma; carrier deals&comma; switching to iOS&comma; and various financing options&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;We’re constantly innovating to deliver an even more personalized experience for our customers&comma; meeting them where they are to deliver the best of Apple&comma;” said Karen Rasmussen&comma; Apple’s head of Retail Online&period; &OpenCurlyDoubleQuote;With Shop with a Specialist over Video&comma; our team members are excited to connect with customers and provide exceptional service as they learn about which iPhone best suits them&period;”<&sol;p>&NewLine;<p>Customers can visit <a href&equals;"https&colon;&sol;&sol;www&period;apple&period;com&sol;shop&sol;buy-iphone&sol;" target&equals;"&lowbar;blank" rel&equals;"noopener">apple&period;com&sol;shop&sol;buy-iphone<&sol;a>&comma; and in just a few clicks&comma; instantly connect with an Apple Specialist for world-class service and expert advice on selecting the best iPhone model&period; Once connected&comma; customers can compare features&comma; colors&comma; sizes&comma; and find the best deal through the Apple Trade In program or their carrier&period;<&sol;p>&NewLine;<p>Shop with a Specialist over Video will be available to customers in the U&period;S&period; from 7 a&period;m&period; to 7 p&period;m&period; PT every day on apple&period;com&sol;shop&sol;buy-iphone&period; During the session&comma; an Apple team member will be on camera sharing their screen&comma; but they will not be able to see the customer&period; If customers find that a session is unavailable or access the page after hours&comma; they can contact a Specialist over the phone or via chat 24 hours a day&period;<&sol;p>&NewLine;