Akia Scores $6 Million Series A

SAN FRANCISCO &&num;8212&semi; Akia, operator of a customer experience automation platform, has scored a &dollar;6 million Series A funding round&period; Altos Ventures led the financing with additional participation from GSR Ventures, who led the previous seed round&period;&NewLine;Since launching in 2019, Akia says it has achieved 3x year-over-year growth, operating primarily in hospitality&period; The current market conditions, ongoing labor shortage, and post-pandemic impact have increased demand for Akia&&num;8217&semi;s automated customer engagement framework&period; Akia has helped thousands of businesses eliminate monotonous paperwork, automate processes and drive engagement to better serve consumers and increase efficiency&period;&NewLine;In an app-fatigued world, where over 75&percnt; of app downloads are not used more than once, Akia’s Mini Apps are mobile experiences that don’t require download or login&period; From the business perspective, where native apps fall short &&num;8211&semi; costs, maintenance, and engagement challenges &&num;8211&semi; Mini Apps fill these gaps with better accessibility and usability&period; Companies using Akia’s platform produce more results by leveraging Mini Apps to automate and expedite day-to-day processes like identity verification, security deposit collection, or even contactless hotel check-in&period;&NewLine;”Securing this new round of funding from Altos is really a validation of our vision,” said Evan Chen, CEO of Akia&period; &OpenCurlyDoubleQuote;Consumers are tired of poorly made chatbots, waiting on hold for call centers, or downloading apps for single use&period; We are committed to developing innovative products and services that help businesses respond more effectively and quickly to the changing needs of their customers&period;”&NewLine;The shift towards a contactless first approach and the ongoing staff shortages have created a prime opportunity for Akia to make a splash in the market&period; Akia is well-positioned to take advantage of these favorable conditions and will continue to expand its reach and impact&period;&NewLine;&&num;8220&semi;Akia is paving the path for the next generation of tech-enabled services,” said Jim Dai, Partner at Altos Ventures&period; &OpenCurlyDoubleQuote;The hospitality sector has faced numerous challenges in recent years and will need a system like Akia to delight customers while improving efficiency&period; We are thrilled with Akia&&num;8217&semi;s momentum and have complete confidence in its leadership and long-term vision&period;&&num;8221&semi;&NewLine;

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