SAN FRANCISCO & AMSTERDAM, Netherlands--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Validators, an innovative market research firm in the Netherlands, has selected Medallia Insights Suite to fuel the company’s market research programs and help its customers understand consumer wants and needs.
Validators is a full service (neuro) research firm with a focus on enhancing the effects of communication to make brands grow. With a broad package of research tools and products they provide custom solutions to big Dutch and International clients.
Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. www.medallia.com
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