Customer support leader hosts immersive sessions on customer experience with world-renowned brands
LOS ANGELES--(BUSINESS WIRE)--TaskUs, the leading tech-enabled business services company delivering customer support, AI operations and content security to the world’s most innovative companies, will be hosting CX Briefing today in Los Angeles. TaskUs created the customer experience blueprint for disruptors who have become household names and its invitation-only events have become known as the place where industry icons and emergent leaders come together to share best practices.
“We have an impressive group of speakers addressing some of the most important issues in business today,” said Jaspar Weir, Co-founder and President of TaskUs. “Cord-cutting and AI are topics that are shaking up the status quo and changing the rules when it comes to customer communication and expectation.”
TaskUs’ CX Briefing is a half-day event that consists of fireside chats and keynote speakers focusing on unique challenges, tools for innovation and opportunities in the face of evolving customer expectations. The speakers are an exclusive group of founders, C-suite and VP-level executives who are leading discussions on disruption and adaptation. Sessions are moderated by TaskUs leaders, including Chief Customer Officer Jarrod Johnson, Vice President of Data Science Scott Gamester and Head of Business Innovation Nancy Breed. TaskUs Co-founder and President Jaspar Weir will lead a special fireside chat.
The CX Briefing agenda features distinguished speakers, panels and breakout sessions to share successful programs and critical lessons learned from senior, emerging and future leaders, including:
- Brian Dunphy, Senior Director of Global Customer Experience, Disney+
- Traci Lamm, Head of Support, Quibi
- Matthew Pohlson, Co-Founder & CEO, Omaze
- Jill Davis, Director, Business Analytics-Customer Care, GoDaddy
- Howard Brown, Founder & CEO, RingDNA
- Chelsie Rae Lee, Chief Revenue Officer, SnackNation
- Andrew Blackmon, Co-Founder & CEO, The Black Tux
- Devon Townsend, Co-Founder & CTO, Cameo
- Shannon Carlson, Director of Viewer Experience, Pluto TV
- Liz Reifsnyder, COO, Ritual
In addition to CX Briefing, TaskUs holds customer experience events in San Francisco and New York annually. All events are created for senior executives interested in the role of employees in customer satisfaction, operational support and best practices for customer experience. For more information, please visit https://la.briefing.cx/home
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor’s “100 Best Places to Work,” USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. TaskUs founders Bryce Maddock and Jaspar Weir were recently awarded the prestigious Ernst & Young Entrepreneur Of The Year® 2019 Award in the Services category.
TaskUs currently has over 18,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico. To find out more visit www.TaskUs.com.