Premier Inc. Exceeds Other Enterprise Resource Planning Software Vendors in Services Satisfaction

KLAS Research names Premier® best in overall service satisfaction, strategic management skills and implementation among vendors with ERP software

CHARLOTTE, N.C.--(BUSINESS WIRE)--Premier Inc.’s (NASDAQ: PINC) leading enterprise resource planning (ERP) solution has again been named a top performer by KLAS Research, a healthcare IT data and insights company.

The recognition comes from KLAS’s latest report, ERP Consulting 2019, which was compiled based on interviews with healthcare professionals about the vendors they are using to implement ERP technology and oversee the significant change management and training required.

In the report, Premier’s consulting services scored best overall for satisfaction, strategic management skills and implementation among vendors with ERP software. Without exception, all executives surveyed who use Premier’s ERP solution reported they were “highly satisfied” and praised the organization’s frequent communication, responsive and knowledgeable consultants, and ability to meet deadlines. Premier’s overall satisfaction score was also higher than any other vendor rated in the report.

“We are being recognized by KLAS for the key differentiator of our ERP – our depth of healthcare expertise,” said Bill Marquardt, Vice President of Product Strategy and Planning at Premier. “Being healthcare-specific allows Premier to deliver, implement and optimize high-quality software for our healthcare provider partners. Premier members benefit from a low total cost of ownership by working with a single software and implementation partner that knows their industry inside and out.”

Premier’s ERP solution helps health systems improve efficiencies and simultaneously reduce costs by standardizing processes, centralizing services and eliminating waste. Healthcare organizations that use Premier’s clinical portfolio also benefit from visibility into the cost of supplies and their associated patient outcomes. However, Premier’s ERP solution is successfully being used by members of every group purchasing organization.

Premier was previously acknowledged as a “top performer” by KLAS for its ERP solution in the ERP 2019: Performance in the Cloud Report. Earlier in 2019, Premier was recognized as the Best in KLAS® Overall Healthcare Management Consulting Firm and Best in KLAS® Strategy, Growth and Consolidation Consulting Firm. KLAS also named Premier the Mindshare Leader for Value-Based Care Transformation.

Additionally, in 2019, Premier’s ERP was included on the Healthcare Financial Management Association (HFMA) Peer Review Healthcare Business Solutions Short List.

About Premier Inc. 

Premier Inc. (NASDAQ: PINC) is a leading healthcare improvement company, uniting an alliance of more than 4,000 U.S. hospitals and health systems and approximately 175,000 other providers and organizations to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and consulting and other services, Premier enables better care and outcomes at a lower cost. Premier plays a critical role in the rapidly evolving healthcare industry, collaborating with members to co-develop long-term innovations that reinvent and improve the way care is delivered to patients nationwide. Headquartered in Charlotte, N.C., Premier is passionate about transforming American healthcare. Please visit Premier’s news and investor sites on; as well as Twitter, Facebook, LinkedIn, Instagram and Premier’s blog for more information about the company. 


Noah Zachary, Premier Inc.;; 212.901.1251