New customer selects floorVizOps along with the Slot Recommendation Engine
SAN DIEGO & LAS VEGAS--(BUSINESS WIRE)--VizExplorer, a leading provider of operational intelligence solutions for casinos, today announced an agreement to deploy its slot floor intelligence solution at Northern Quest Resort & Casino, WA. Known as the Inland Northwest’s premier destination for gaming, entertainment and dining, Northern Quest Resort & Casino management identified the business need to leverage automated slot floor analysis, as well as the ability to perform deep pre and post-floor change analysis.
The VizExplorer® Slot Recommendation Engine gives Northern Quest automated game change recommendations based on the performance of its floor that are also checked against player preference to drive incremental slot revenue, while saving a tremendous amount of time and labor. floorVizOps will help Northern Quest improve player experience, manage slot floor projects and measure the incremental lift of the recommended game changes.
“We are looking forward to working with VizExplorer to utilize the Slot Recommendation Engine and floorVizOps. We strongly believe these capabilities will improve how we manage our slot floor to drive the highest yield and improve the guest experience,” said Ray Silva, Senior Director of Slot Operations at Northern Quest Resort & Casino.
“We are excited to partner with Northern Quest Resort & Casino to deliver floorVizOps and the Slot Recommendation Engine,” said David Patent, CEO at VizExplorer. “We have listened to our customers’ needs, and with the Slot Recommendation Engine have developed a new product with a simpler and more intuitive user experience. The customer feedback has been incredible so far and we’re proud to take this product to market.”
VizExplorer will exhibit in booth #2125 at the upcoming National Indian Gaming Tradeshow & Convention in San Diego, California. Request a product demonstration during the convention at www.vizexplorer.com/niga2020.
VizExplorer is a leading provider of operational intelligence (OI) solutions to the gaming industry. The next generation in data-driven decision making, OI lets businesses analyze live, fast-changing data and take immediate action using a single toolset. VizExplorer’s applications and tools help enterprises address smart space and profit optimization, marketing campaign management, CRM and customer service, and service and dispatch management. VizExplorer is headquartered in San Diego, with offices in Las Vegas and Wellington, New Zealand. www.vizexplorer.com
About Northern Quest Resort & Casino
Northern Quest Resort & Casino is the Inland Northwest's premier destination for gaming, entertainment, and dining with an award-winning resort and spa. The Casino has 55,000 sq ft of gaming space housing more than 1,800 slots and progressives; 37 table games (including Blackjack, Craps, and Roulette), live poker, Keno and off-track betting www.northernquest.com.
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