Partnership entrenches Matica’s vision to put customers first and ensure optimal support for its financial instant issuance solutions
PIEDMONT, S.C.--(BUSINESS WIRE)--#FII--Matica Corp, a leader in the payments and the secure ID markets, announced a new alliance with Scantron Corporation, a global technology and services-driven company. The new alliance aims to create an even greater hardware service and support value for financial instant issuance customers.
With more than 160 field service personnel located across the U.S., Scantron Technology Solutions provides streamlined, reliable and highly trained onsite Matica hardware installation, maintenance, repair, and support. Through the alliance, Scantron Technology Solutions will be specifically providing on-site service and support for Matica’s financial instant issuance hardware printers to ensure Matica customers can continue operations without a long wait to receive repaired equipment.
“We are extremely excited about this opportunity to support Matica and its customers,” said Cathy Pickoski, President Scantron Technology Solutions. “By leveraging Scantron Technology Solutions’ field service technicians, Matica customers have access to timely and reliable on-site repair and maintenance options. This means less time waiting for repairs and more time delivering much needed products to customers. The service we provide is a great value-add to customers because we know time is crucial when it comes to supporting the equipment that goes into critical programs.”
Financial instant issuance brings many benefits to banks and credit unions as well as cardholders– including convenience, immediate purchasing power, and increased revenue and optimized card portfolios. Matica offers a complete financial instant issuance portfolio to its customers – including its Cards on the Spot™ software, as well as various hardware options for card printing and personalization. Ensuring all its financial instant issuance products and solutions are running at optimal performance is a top priority for Matica
“When an ID or financial card machine needs service, it is important that this be done quickly and efficiently by an expert technician so that the financial institution’s instant issuance program continues to bring added value to the branch services and it is one less thing that branch employees need to worry about,” said Erich Rosenwinkel, America’s sales director for Matica. “Our partnership with Scantron entrenches our vision to be the best provider of financial instant issuance solutions for our customers. We value and put our customers first and this partnership is a testament to that.”
For more information on Matica’s instant issuance solutions, including its complete portfolio of software and hardware solutions, or to learn more about its service offering, please click here.
Scantron Corporation is a global, diversified company that empowers growth through intelligent, mission-critical assessment and technology for business, education, certification, and government clients around the world. Each year, the company develops and delivers millions of digital education assessments and certification tests, provides managed technology support for several hundred thousand IT endpoints and devices, manages nearly a billion copied pages, prints & delivers hundreds of millions of high-precision, scannable answer sheets, and supports leading educational institutions, certifying bodies, small to large businesses, and government agencies across the globe. Scantron is headquartered in the Twin Cities of Minnesota, with other locations in the Research Triangle of North Carolina; Omaha, Nebraska; and Columbia, Pennsylvania. For more information visit www.scantron.com.
Matica is a fast growing and innovative global company, which develops, manufactures and markets a vast range of products in the secure ID, and payments industries. Matica has a strong international network, operating globally providing local sales and services through its offices in Germany, Italy, India, Singapore, China, USA and the UAE. The company supports thousands of customers with its global network of certified resellers, value added distributors and system integration partners. For further information, please visit maticacorp.com
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