Ensuring Accurate Routing of Calls for Americans with Hearing and Speech Impairments

iconectiv Begins Serving as iTRS Numbering Administrator 

  • What’s the News: As the new provider of Internet-based Telecommunications Relay Services (iTRS) for the U.S., iconectiv is ensuring that people with hearing and speech conditions can rely on landline and mobile phones to communicate.
  • Why it Matters: Hearing and speech impaired Americans make millions of calls monthly. iTRS is a vital public service they rely on every day to communicate with friends, family, businesses and government agencies.
  • Who’s it For: Anyone interested in how fixed, mobile, VoIP and other authorized service providers use the iTRS Numbering Directory to route calls for iTRS users.

BRIDGEWATER, N.J.--(BUSINESS WIRE)--More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of Internet-based Telecommunications Relay Services (iTRS) for the U.S., iconectiv is ensuring that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.


Under a U.S. government contract, effective Dec. 7, 2019, iconectiv will begin serving as the iTRS Numbering Administrator, operating the iTRS Numbering Directory on behalf of the Federal Communications Commission (FCC). Fixed, mobile, VoIP and other authorized service providers rely on the iTRS Numbering Directory to route calls to U.S. residents who are iTRS users.

The iTRS contract is the latest example of iconectiv’s role as the authoritative partner of the communications industry. Earlier this year, iconectiv was selected as the Policy Administrator for the nation’s Calling Number Verification Service, an industry-wide solution to mitigate illegal robocalls. That service is based on the FCC-endorsed ATIS-SIP Forum SHAKEN (Signature-based Handling of Asserted information using toKENs) specification. In 2018, iconectiv became the Local Number Portability Administrator (LNPA) for the United States, managing the largest database of ported telephone numbers in the world.

“iTRS is a vital public service that many Americans rely on every day to connect with friends, family, businesses and government agencies,” said Richard Jacowleff, CEO, iconectiv. “Our new role as the iTRS Numbering Administrator highlights iconectiv’s leadership and commitment in ensuring that consumers can continue to trust and rely on the critical telecom services that they use every day.”

For more information about how iTRS works, visit https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

About iconectiv

Your business and your customers need to access and exchange information simply, seamlessly and securely. iconectiv’s extensive experience in information services and its unmatched numbering intelligence helps you do just that. In fact, more than 2B people count on our platforms each day to keep their networks, devices and applications connected. Our cloud-based Software as a Service (SaaS) solutions span network and operations management, numbering, trusted communications and fraud prevention. For more information, visit www.iconectiv.com. Follow us on Twitter and LinkedIn.


Contacts

Media Contact:
Sharon Oddy
iconectiv
+1-732-699-5130/908-809-2268
soddy@iconectiv.com

Casey Bush/Kyle Loomis
Global Results Communications
+1-949-689-9550
iconectiv@globalresultspr.com