BusinessWire

ServiceSource Signs New Client Agreement with Absolute

Endpoint Security Provider Chooses ServiceSource to Scale Global Growth

DENVER--(BUSINESS WIRE)--$SREV--ServiceSource (NASDAQ: SREV), the digital customer journey experience company, announced today that it has entered into an agreement with Absolute® (ABT.TO), the leader in endpoint resilience, to help accelerate its go-to-market strategy and renew its global customer relationships.

Under a new agreement, ServiceSource and Absolute will together deploy services designed to drive higher levels of customer success for Absolute’s mid-market commercial customers, empowering improved recurring revenue retention and helping drive annual contract value expansion across the company’s Visibility, Control, and Resilience products. As an integrated component of Absolute’s customer experience initiatives, ServiceSource will augment and support Absolute’s internal go-to-market teams, unlocking additional resource capacity and focus for new business opportunities and installed-base account expansion.

At Absolute, we’ve always been committed to customer excellence and ensuring our customers realize the value of our endpoint resilience capabilities,” said Christy Wyatt, chief executive officer at Absolute. “We look forward to partnering with ServiceSource and taking advantage of their market-proven capabilities and together, delivering a world-class customer experience at scale.”

As companies fully embrace cloud and digital operating models, there is an increased need for resilient endpoint security systems to keep information and data safe,” said Gary B. Moore, chairman and chief executive officer of ServiceSource. “We look forward to teaming with Absolute to meet this market demand, expand their reach within their customer base, and grow their business around the world.”

About ServiceSource

ServiceSource International, Inc. (NASDAQ: SREV) brings the world’s greatest brands closer to their customers through digitally-enabled solutions and data-driven insights that personalize and power the “moments that matter.” Backed by 20 years of experience, an industry-leading technology platform, a robust global footprint and a powerful suite of solutions that enhance every touchpoint along the Customer Journey Experience (CJX™), we deliver impactful revenue growth for global market leaders. Operating out of eight countries with more than 3,000 sales delivery professionals speaking 45 languages, ServiceSource drives billions of dollars in client value annually. To learn more about how we help our clients more effectively find, convert, nurture, grow and retain their customers, visit www.servicesource.com.

About Absolute

Absolute empowers more than 12,000 customers worldwide to protect devices, data, applications, and users against theft or attack—both on and off the corporate network. With the industry’s only tamper-proof endpoint visibility and control solution, Absolute allows IT organizations to enforce asset management, security hygiene, and data compliance for today’s remote digital workforces. Absolute’s patented Persistence® technology is embedded in the firmware of Dell, HP, Lenovo, and 22 other leading manufacturers’ devices for vendor-agnostic coverage, tamper proof resilience, and ease of deployment. See how it works at www.absolute.com and follow us at @absolutecorp.

Forward-Looking Statements

This press release contains forward-looking statements, including statements regarding our ability to accelerate a go-to-market strategy, renew customer relationships, drive higher levels of customer success, improve recurring revenue retention, expand annual contract value, unlock additional resource capacity and focus for new business opportunities and installed-base account expansion, drive higher sales efficiency, expand reach within our clients customer base, and grow our clients business. These forward-looking statements are based on our current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from our forward-looking statements. Those risks and uncertainties include that we may be unable to attract and retain the highly skilled employees we need to support our planned growth; changes in market conditions that impact our ability to sell our solutions and/or generate service revenue on our clients’ behalf; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which can be obtained online at the Commission’s website at https://www.sec.gov. All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

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Trademarks

ServiceSource®, and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. ABSOLUTE, the ABSOLUTE logo, and PERSISTENCE are registered trademarks of Absolute Software Corporation. All other trademarks used herein belong to their respective owners.


Contacts

Media Contact for ServiceSource
Elise Brassell
ebrassell@servicesource.com
720-889-8616

Investor Relations Contact for ServiceSource
Chad Lyne
clyne@servicesource.com
720-889-8784