ServiceNow Secures FedRAMP High Authorization

Giving all federal agencies greater access to ServiceNow’s best-in-class digital experiences for IT, customer and employee workflows

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making work, work better for people, today announced that the ServiceNow GovCommunityCloud has obtained FedRAMP High Impact Provisional Authority to Operate (P-ATO) from the Joint Authorization Board. ServiceNow is only the third Software-as-a-Service solution provider to obtain a FedRAMP P-ATO. This certification will enable federal agencies to move faster and securely to cloud based solutions. By using ServiceNow’s automated workflow capabilities, federal agencies will be able to accelerate their movement of data, including controlled unclassified and personal identifiable information, to the cloud.


“In an increasingly digitized world, it is imperative that federal agencies move to the cloud on highly secure platforms to protect their most mission-critical information while addressing digital transformation,” said Brian Marvin, Vice President of Federal Sales, ServiceNow. “The FedRAMP High Authorization gives all federal agencies greater access to ServiceNow’s best-in-class digital experiences for IT, customer and employee workflows.”

ServiceNow’s achievement of the FedRAMP High authorization furthers its continued commitment to the U.S. Government and to becoming a strategic partner helping governments modernize, drive efficiency and deliver better experiences for employees and their citizens. The company provides federal agencies with more than 400 security controls, enabling them to better manage, process and safeguard their data. In addition to obtaining FedRAMP High, ServiceNow is currently applying for the DoD’s Impact Level 4 authorization, which, if successfully obtained, will allow federal civilian, defense and intelligence agencies to utilize ServiceNow’s automated workflow capabilities for data with higher levels of classification.

"For federal agencies, protecting the security and privacy of digital assets is paramount. The highest level of security is critical for the ability to monitor, identify, contain, measure and address risks and mitigate cybersecurity disruptions,” said Adelaide O'Brien, research director, IDC Government Insights. O'Brien advises agencies to understand the sensitivity of the data that will be used with the cloud service provider and select a vendor based on their ability to provide the right level of security.

FedRAMP was established to provide a standardized approach for assessing, monitoring, and authorizing cloud computing products and services to federal agencies, and to accelerate the adoption of secure cloud solutions by federal agencies.

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital experiences that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.

© 2019 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Use of ForwardLooking Statements

This release contains “forward‑looking statements” regarding our future plans and performance. Forward‑looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward‑looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward‑looking statements we make.

Factors that may cause actual results to differ materially from those in any forward‑looking statements include: (i) our ability to successfully obtain DoD’s Impact Level 4 authorization and (ii) changes in the U.S. regulatory landscape related to conducting business with the U.S. Government.

We undertake no obligation, and do not intend, to update these forward‑looking statements.


Contacts

Candice Garmoe
ServiceNow
candice.garmoe@servicenow.com
310-779-7995