The new version of Q-nomy's customer journey management software enables faster solution setup and greater agility in responding to changing business needs.
MIAMI--(BUSINESS WIRE)--#CustomerExperience--Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions, today announced the release of the latest version of its Q-Flow software platform, V6.3.
Q-Flow enables service providers to map and run complete customer journeys, including both onsite visits and digital experiences. Q-Flow provides software modules that facilitate customer flow management, scheduling, back-office process management, SLA assurance, customer communications and engagement, and more.
The new release includes components that enable faster solution setup, with specific attention given to self-service kiosks and other customer-facing interfaces, as well as providing a streamlined customization environment.
"With Q-Flow 6.3, we're enabling organizations to set up their solutions and go live quicker than ever before," says Eran Reuveni, Senior VP of Product and Business Strategy at Q-nomy. "Because we're living at a time when agility, and the ability to adapt to rapid changes, can make or break a business."
Q-Flow 6.3 is now available to new customers, or as an upgrade to existing users of Q-Flow, directly from Q-nomy or through the company's global network of business partners and resellers.
About Q-nomy Inc.
Q-nomy is a leading software vendor providing customer-centric business process management solutions. Q-nomy helps global businesses and organizations to perform better by streamlining the customer journey across physical and digital touchpoints. Q-nomy has over 1200 installations in five continents in healthcare, government, finance, telco, retail, and education organizations.
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