Panera Signs Deal With Major Delivery Apps

Panera Bread, the national sandwich and salad chain with over 2,100 cafes, has inked a deal for a presence on Uber Eats, DoorDash and Grubhub delivery apps.

The three apps combined make up the majority of online food delivery around the nation. While each app has its own delivery drivers, Panera will continue to use its own drivers to deliver its food in most markets in exchange for an undisclosed commission to the major apps.

Delivery via the Panera app and ecommerce platforms remains in place and will continue to be a strong point of access, for both new and existing Panera customers. Year to date, Panera’s platforms have driven more than 28 million delivery orders, resulting in delivery becoming 7% of Panera’s overall sales.

Panera only offers delivery at over 1,600 of its locations.

“Panera has been a leader in the delivery market as one of the first fast casual concepts to offer its own delivery service. Today, through these partnerships, we are pioneering once again by being the first fast casual to launch the “bring your own courier” model nation-wide,” said Dan Wegiel, EVP Chief Growth and Strategy Officer at Panera. “The most important consideration for Panera is owning the guest experience—and making sure it’s a great one. These new partnerships are possible because we already have a fleet of delivery drivers and the infrastructure created to support increased demand. We believe this partnership model helps differentiate us from our competitors and will take our already successful delivery business to new heights.”

Panera Bread is owned by German holding company JAB.