Ignite recognized for its customer engagement platform, Ignite Neuro 2.0, and its contribution in reshaping the emerging AI market
DALLAS--(BUSINESS WIRE)--Ignite Sales, Inc., the financial industry leader in customer engagement technology, was named an award finalist by The AIconics, the world renowned awards celebrating the drive, innovation and hard work in the international AI community.
Recognizing the brightest minds and the most innovative companies in artificial intelligence, Ignite is a finalist for “Best Application of AI for Sales and Marketing,” for its customer engagement platform, Ignite Neuro 2.0, and its substantial impact on sales within the financial services industry. Filling a vital gap in the bank sales process to ensure customers’ needs are met in a transparent, compliant and ethical manner, Ignite’s platform utilizes artificial intelligence and proprietary analytics engines to provide highly dynamic digital conversation guides for bankers to use in face-to-face engagement with customers and the bank to use in digital channel customer engagement.
Along with improving customer satisfaction and interactions, adding AI to the banking sales and marketing process can also lead to an estimated increase of 2.5 to 5.2 percent in revenue annually, according to McKinsey. With Ignite Neuro 2.0, financial institutions can achieve up to 4X these estimates, while also increasing customer satisfaction by about 40 percent, increasing sales by nearly 150 percent in the branches and 100 percent for online interactions.
“For decades, financial institutions have struggled with the challenge of consistently and effectively engaging with consumers and small businesses. Ignite’s cloud-based service is changing this by truly focusing on the imperative moment of engagement with the customer, and ultimately empowering banks and credit unions to facilitate dynamic and productive sales conversations, resulting in highly accurate recommendations,” said George Noga, CEO of Ignite Sales. “We’re excited and honored to be recognized for paving the way for the emerging AI market alongside some of the industry’s other leaders as a finalist for the 2019 AIconic awards.”
Winners will be announced at the AI Summit on September 24th at the Golden Ballroom of the Palace Hotel in downtown San Francisco.
Beginning in 2016, The AIconics provides innovators from around the globe with the platform to showcase themselves to their peers as well as millions of enterprise end-users. These prestigious global Awards create the ultimate showcase for the best and brightest people, projects and transformational innovations. With many new and exciting award categories now open for entries globally, the AIconics acknowledges the advances in technologies and disciplines being made, as we explore and push at the very definition of what can be accomplished by AI.
About Ignite Sales, Inc.
Ignite Sales empowers banks and credit unions to conduct highly efficient and effective customer interactions designed to discover customer needs and make accurate product recommendations. Its award-winning customer engagement platform digitizes the sales process online and in the branch. Ignite significantly improves sales force performance by using artificial intelligence (AI) and behavioral science proven over 20 years with the industry’s leading banks, resulting in 40% improved customer satisfaction, 100% accurate recommendations and up to 150% growth in sales. Award winning analytics show bank management valuable information unattainable with any other fintech provider. Visit us at www.ignitesales.com.