Cheesecake Factory’s free slice of cheesecake promotion with Doordash has quickly run out at East Coast restaurants and some customers trying to place an order for free cake are mad.
The restaurant chain and Doordash promised 40,000 free slices of Cheesecake today with any order until they ran out.
The promotion started at 11:30 a.m. local time and Cheesecake Factory restaurants on the East Coast are already saying the deal has ended. The Doordash App is also listing Cheesecake Factory as busy whenever you click on their restaurant.
There are 201 Cheesecake Factory restaurants nationwide and with 40,000 free slices available, this amounts to just under 200 slices per location.
Upset users have already posted to Twitter complaining about long waits for their delivery orders form Doordash and not being able to order.
@DoorDash_Help I'm going on 2 hours waiting for my free cheesecake. Card was charged but have not heard from my driver, or restaurant about my delivery. My driver has been at the restaurant for almost an hour now.
— Kelly Prozialeck (@kprozialeck) December 5, 2018
@DoorDash_Help Hi, I tried to order at 11:45 am and could not place my order, tried again and got the message the code can no longer be redeemed… kinda a fail for you guys @DoorDash @Cheesecake pic.twitter.com/hdkPFWfet9
— Yi Ling (@angelgirl10993) December 5, 2018
— BMore Schools (@BmoreSchools) December 5, 2018
@sarinnne If you are in eastern standard time, all free slices have been ordered, but you can still enjoy a $0 delivery fee on @Cheesecake orders now through Tuesday"
just in case they are not in the east coast
— DoorDash (@DoorDash) December 5, 2018