Connectly Connects With $20 Million

<p><strong>SAN FRANCISCO<&sol;strong> &&num;8212&semi; Connectly&comma; a developer of conversational commerce&comma; has landed a &dollar;20 million Series B investment led by Alibaba&comma; with participation from Unusual Ventures&comma; Volpe Capital&comma; RX Ventures&comma; Falabella Ventures and Philippos Kourkoulos Latsis&period; Connectly&comma; which was founded in 2020 by industry veterans from Facebook&comma; Google&comma; Uber&comma; and McKinsey&comma; uses proprietary artificial intelligence &lpar;AI&rpar; models to help retailers grow their business using personalized two-way customer messages in an increasingly digital-first world&period;<&sol;p>&NewLine;<p>Most interactions between brands and consumers are through old-fashioned one-way communication channels&comma; like SMS &amp&semi; email that produce shallow engagement and read rates&period; Businesses need a personalized two-way conversation to efficiently communicate with their customers to boost sales and engagement&period; Connectly’s code-free platform is speedy to onboard and deploy&comma; enabling businesses to instantly create interactive campaigns and use AI to automate two-way conversations &&num;8211&semi; to both prospective leads and loyal customers &&num;8211&semi; at scale&period; This&comma; in turn&comma; gives organizations tangible results that include increased conversions&comma; engaging customers&comma; and improved customer satisfaction and loyalty&period;<&sol;p>&NewLine;<p>This Series B investment comes on the heels of a milestone year for Connectly&comma; including raising its <a href&equals;"https&colon;&sol;&sol;cts&period;businesswire&period;com&sol;ct&sol;CT&quest;id&equals;smartlink&amp&semi;url&equals;https&percnt;3A&percnt;2F&percnt;2Fwww&period;businesswire&period;com&percnt;2Fnews&percnt;2Fhome&percnt;2F20231031075457&percnt;2Fen&percnt;2FConnectly-Raises-7&period;85-Million-Series-A-Investment-to-Accelerate-AI-Powered-Conversational-Commerce&amp&semi;esheet&equals;54120423&amp&semi;newsitemid&equals;20240911320150&amp&semi;lan&equals;en-US&amp&semi;anchor&equals;Series&plus;A&plus;investment&amp&semi;index&equals;2&amp&semi;md5&equals;cb11869e29d61f5915e8156a74b7177f" target&equals;"&lowbar;blank" rel&equals;"nofollow noopener" shape&equals;"rect">Series A investment<&sol;a> in October 2023&comma; which marked its entrance into the U&period;S&period; market&period; In addition&comma; the company launched Sofia AI &&num;8211&semi; its easy-to-use advanced AI product recommendation assistant &&num;8211&semi; in 2023 and nearly doubled its revenue as well as headcount over the past year&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;Now more than ever&comma; customers are looking for personalized interactions with retail and e-commerce brands&comma;” said Stefanos Loukakos&comma; co-founder and CEO&comma; Connectly&period; &OpenCurlyDoubleQuote;At Connectly&comma; we are vigorously working to bring AI-powered conversational commerce to brands around the world to create more personalized interactions at scale&period; We have already accomplished so much in the past year&comma; including launching a new AI Search for businesses and Sofia AI&period; Support from Alibaba&comma; one of the largest retailers on the planet&comma; is profoundly impactful to our potential&comma; and will enable us to continue to invest in our proprietary AI models and scale our business&period;”<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;At Alibaba&comma; we look to partner with innovative companies that are paving the way in their industry&comma;” said a representative of Alibaba&period; &OpenCurlyDoubleQuote;Connectly is doing just that with AI-powered conversational commerce&period; The company has already accomplished a great deal since it was founded&comma; and we look forward to following the company’s future journey and seeing the impact it has on brands around the globe&period;”<&sol;p>&NewLine;