Akia Scores $6 Million Series A

<p><strong>SAN FRANCISCO <&sol;strong>&&num;8212&semi; Akia&comma; operator of a customer experience automation platform&comma; has scored a &dollar;6 million Series A funding round&period; Altos Ventures led the financing with additional participation from GSR Ventures&comma; who led the previous seed round&period;<&sol;p>&NewLine;<p>Since launching in 2019&comma; Akia says it has achieved 3x year-over-year growth&comma; operating primarily in hospitality&period; The current market conditions&comma; ongoing labor shortage&comma; and post-pandemic impact have increased demand for Akia&&num;8217&semi;s automated customer engagement framework&period; Akia has helped thousands of businesses eliminate monotonous paperwork&comma; automate processes and drive engagement to better serve consumers and increase efficiency&period;<&sol;p>&NewLine;<p>In an app-fatigued world&comma; where over 75&percnt; of app downloads are not used more than once&comma; Akia’s Mini Apps are mobile experiences that don’t require download or login&period; From the business perspective&comma; where native apps fall short &&num;8211&semi; costs&comma; maintenance&comma; and engagement challenges &&num;8211&semi; Mini Apps fill these gaps with better accessibility and usability&period; Companies using Akia’s platform produce more results by leveraging Mini Apps to automate and expedite day-to-day processes like identity verification&comma; security deposit collection&comma; or even contactless hotel check-in&period;<&sol;p>&NewLine;<p>”Securing this new round of funding from Altos is really a validation of our vision&comma;” said Evan Chen&comma; CEO of Akia&period; &OpenCurlyDoubleQuote;Consumers are tired of poorly made chatbots&comma; waiting on hold for call centers&comma; or downloading apps for single use&period; We are committed to developing innovative products and services that help businesses respond more effectively and quickly to the changing needs of their customers&period;”<&sol;p>&NewLine;<p>The shift towards a contactless first approach and the ongoing staff shortages have created a prime opportunity for Akia to make a splash in the market&period; Akia is well-positioned to take advantage of these favorable conditions and will continue to expand its reach and impact&period;<&sol;p>&NewLine;<p>&&num;8220&semi;Akia is paving the path for the next generation of tech-enabled services&comma;” said Jim Dai&comma; Partner at Altos Ventures&period; &OpenCurlyDoubleQuote;The hospitality sector has faced numerous challenges in recent years and will need a system like Akia to delight customers while improving efficiency&period; We are thrilled with Akia&&num;8217&semi;s momentum and have complete confidence in its leadership and long-term vision&period;&&num;8221&semi;<&sol;p>&NewLine;