Apple Card Tops JD Power List for Customer Satisfaction

<div class&equals;"pagebody-copy">The Apple Card&comma; the credit card launched by Apple in 2019 and issued by Goldman Sachs&comma; ranked highest among the Midsize Credit Card segment in the J&period;D&period; Power 2021 U&period;S&period; Credit Card Satisfaction Study and received a chart-topping score of 864&period; Apple Card and issuer Goldman Sachs also ranked highest in the Midsize Credit Card segment across all of the surveyed categories&comma; including interaction&comma; credit card terms&comma; communication&comma; benefits and services&comma; rewards&comma; and key moments&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;It is exciting to be recognized with this first J&period;D&period; Power win&comma; just two years after introducing Apple Card in 2019 and the first time being included in this study&comma;” said Jennifer Bailey&comma; Apple’s vice president of Apple Pay&period; &OpenCurlyDoubleQuote;We designed Apple Card to help our customers lead healthier financial lives&comma; so it’s incredibly meaningful to see that our customers are valuing this&period; Being recognized as the leader in this category this year is an honor&comma; and we look forward to continuing to deliver this product&comma; service&comma; and support with our award-winning issuer as Apple Card expands to more and more customers across the U&period;S&period;”<&sol;p>&NewLine;<p>American Express ranked tops for customer satisfaction by JD Power among major credit card issuers&period;<&sol;p>&NewLine;<p>&OpenCurlyDoubleQuote;Nothing energizes us more than the affirmation that we are providing a simple&comma; transparent product that delivers value and that customers love&comma;” said Harit Talwar&comma; Goldman Sachs’s chairman of Consumer Business&period; &OpenCurlyDoubleQuote;Creating this experience with Apple has been incredibly rewarding&comma; and we are committed to continuing to deliver best-in-class service to our customers&period; It takes a village&comma; and I am grateful to my colleagues at Goldman Sachs&comma; the teams at Apple&comma; and all of our partners who have helped us be No&period; 1 in customer satisfaction in the U&period;S&period; credit card industry&period;”<&sol;p>&NewLine;<p>Apple Card is a no-fee credit card that provides customers with a secure and seamless way to manage their finances right from Apple Wallet on iPhone&period; Apple Card also offers Daily Cash rewards when customers spend online or in-store&comma; including 3 percent Daily Cash back on purchases made directly with Apple and select merchants with Apple Pay&comma; and 2 percent on purchases through Apple Pay&period; It is only available for applicants in the U&period;S&period;<&sol;p>&NewLine;<p>Earlier this year&comma; Apple expanded the great benefits of Apple Card with the introduction of Apple Card Family&comma; which allows Apple Card customers to share an Apple Card account with their Family Sharing group and build healthy financial habits together&period; With Apple Card Family&comma; two individuals 18 years or older can become co-owners of the same account&comma; providing the opportunity for both to build credit history together&comma; get the flexibility of a combined limit&comma; provide transparency into each other’s spending&comma; share the responsibility of making payments&comma; and deliver the convenience of a single monthly bill to pay&period; Additionally&comma; with Apple Card Family&comma; customers can share their Apple Card account with up to five participants&comma; including children 13 years or older&comma; who can learn how to spend responsibly and earn their own Daily Cash on their own purchases&comma; while giving co-owners transparency and control over their spending&period; Participants over the age of 18 can also opt in to credit reporting so they can begin to build credit history&period;<&sol;p>&NewLine;<p>Apple works with Goldman Sachs Bank USA&comma; Salt Lake City Branch as their bank issuing partner&comma; and Mastercard as their network for Apple Card&period;<&sol;p><&sol;div>&NewLine;<&sol;div>&NewLine;

Editor

Chai Discovery Raises $130 Million

SAN FRANCISCO -- Chai Discovery, the AI company that predicts and reprograms the interactions between…

1 week

Nirvana Lands $100 Million Series D

SAN FRANCISCO -- Nirvana Insurance, an AI-native commercial insurer, has secured a preemptive $100 million…

2 weeks

Kargo Scores $42 Million Series B

SAN FRANCISCO -- Kargo, a provider of industrial artificial intelligence (AI) technology for supply chain…

2 weeks

Instacart to Pay $60 Million to Settle FTC Lawsuit

The Federal Trade Commission announced that grocery delivery provider Instacart will pay $60 million in…

2 weeks

ServiceNow to Buy Armis for $7.75 Billion

SANTA CLARA -- ServiceNow has agreed to buy Armis for $7.75 billion in cash. Armis…

2 weeks

Six Companies Added to Nasdaq 100

The Nasdaq stock market has reformulated the list of 100 companies in the Nasdaq-100 Index…

3 weeks